How good are charities at thanking donors?

first_img  379 total views,  1 views today Tagged with: Individual giving John Grain Associates Research / statistics thank you About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of Researching massive growth in giving. AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis70 How good are charities at thanking donors? one in ten charities did not thank new donors who gave a first gift of less than £10almost one in five charities who did not ever thank new donors giving less than £5over half of existing supporters giving online received nothing more than a bounce back e-mail acknowledgementOn the other hand over 25% of charities in the survey made the effort “always or often” to send handwritten thank-you’s to acknowledge gifts.Thanks a million, says Macmillan Cancer SupportMeasuring thankingNot surprisingly, 80% of respondents felt that supporter care was strategically important to their charity. However, less than 40% actually measured thanking effectiveness in any way. Of those that did, more than 90% only did so in terms of how quickly they thanked supporters.On this issue the report found that:“Almost one third [of respondents] aim for a thank you within two days and a further 44% have a target of between three and five days”.JGA’s Client Services Manager Jaimie Stevenson-Miller said:“The report gives us some great insights into how we, as a sector, approach thanking. While there is much to be applauded and be proud of, there is also much to be concerned about, and while we might talk a good game when it comes to thanking and supporter care we would conclude our actions don’t always back up our words.”Saying thank youSupporting the Commission on the Donor ExperienceThe research was also commissioned to contribute to the Thanking and Welcoming project which is part of the Commission on the Donor Experience.The report expresses the author’s disappointment at the level of engagement with the research:“So, despite the many press articles criticising fundraising methods and exposing some very poor practices in some instances, and despite the changes to the Institute of Fundraising’s Codes of Practice and the new Fundraising Regulator, and despite the plenty of column inches and presentations devoted to the importance of supporter retention, supporter journeys, stewardship, donor care and a myriad other associated terms, it would appear that a somewhat apathetic view of the value and importance of thanking remains the case for many fundraisers and for many charities.”The report is available to download for free from John Grain Associates. It includes full analysis and interpretation and contains eighteen specific conclusions about how well charities really thank those generous enough to support them. Howard Lake | 22 September 2016 | News Does your charity thank all its donors? How? How quickly? And is there a lower amount below which you don’t thank donors?Research into how UK charities thank donors has been published by fundraising consultancy John Grain Associates (JGA). Their premise, based on 12 years of consultancy experience, was that“our experience continues to be that strategically and organisationally this area often remains the poor relation of fundraising. We wanted to see if others felt the same.”The company surveyed over 100 charities over the summer and found that: Advertisement  380 total views,  2 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis70last_img read more

Dive deep for pearls of strategic insight

first_imgA survey conducted with 400 talent management leaders found that the No. 1 most valued skill in leaders today is strategic thinking. Unfortunately, research with 154 companies found that only three out of every 10 managers are actually good strategic thinkers.The idea that leaders need to be strategic is really no surprise. The deeper question is: “How can you continually hone your strategic thinking skills to thrive in today’s ever-changing business landscape?” Here’s the pearl of great opportunity: The deeper you can dive into your business and resurface with strategic insights, the more valuable you’ll become to your organization.Strategic thinking is defined as continually generating business insights to achieve competitive advantage. Strategic thinking is different than strategic planning. Strategic planning is the channeling of business insights into an action plan to achieve goals and objectives. A key distinction between strategic thinking and strategic planning is that the former occurs on a regular basis, as part of our daily activities, while the latter occurs periodically (quarterly, semi-annually or annually). Strategic thinking is using a new lens to view the business. It’s not about adding more work. It’s about enhancing the view of the work and improving one’s ability to perform it. ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr continue reading »last_img read more

Twitter sets massive cull of inactive users

first_imgThe site said it was because users whodo not log-in were unable to agree to its updated privacy policies. NEW YORK – Twitter will begin deletingaccounts that have been inactive for more than six months, unless they log inbefore a Dec. 11 deadline. The cull will include users who stoppedposting to the site because they died – unless someone with that person’saccount details is able to log-in. A spokeswoman also said it would improvecredibility by removing dormant accounts from people’s follower counts,something which may give a user an undue sense of importance. The first batchof deleted accounts will involve those registered outside of the UnitedStates./PN It is the first time Twitter has removedinactive accounts on such a large scale.last_img

Aaron Ramsey calls for video technology after disallowed goal

first_imgArsenal midfielder Aaron Ramsey has called for video technology to help officials get big decisions correct after seeing his effort against Liverpool wrongly chalked off for offside. Press Association The Wales midfielder struck in the first half of Monday’s 0-0 draw at the Emirates Stadium but was deemed offside when collecting Santi Cazorla’s pass and finishing past Simon Mignolet. However, replays showed he was in line with Martin Skrtel and Gunners boss Arsene Wenger said after the game he knew Ramsey was onside even though he was watching from his technical area. Ramsey’s would-be goal came in a first half that was ultimately dominated by Liverpool, who came up against an inspired Petr Cech in the Arsenal goal as he kept out Benteke’s close-range strike and tipped a superb Coutinho effort on to the post – the second time the Brazilian hit the frame of the goal. After the break it was a different story as the hosts looked for their first away win of the season, but to no avail. “We tried to push for the goal but it didn’t quite happen,” Ramsey said. “A few times they went on the counter attack. Our goalkeeper pulled off some good saves. It was frustrating that we could not get the goal. “It is important not to lose the big games and get something out of them, which we have managed to do. Hopefully we beat Newcastle and go on a bit of a run after the international break.” Liverpool remain unbeaten from their opening three games having seen off both Stoke and Bournemouth leading into Monday night’s encounter. They have also yet to concede a goal and defender Dejan Lovren has started to form a good understanding with Skrtel – something the former Southampton man wants to build on in the coming weeks. “I’d say we’re disappointed not to have won,” Lovren told Liverpool’s official website. “Especially in the first half we had so many chances. They also had some good chances but I think we were defensively perfect and everyone did a great job. We need to continue like this and the goals will come. “The first thing for us was not to concede and then after that to finish (chances). Cech was amazing and made a brilliant save from Benteke on the line, but in the end, it’s a good point because we know it’s tough here every time.” It is the second time in a week that officials have got a big call wrong, with the Premier League feeling the need to contact clubs in the last seven days to clarify a change in the rulings. Ironically, it was Liverpool who again benefited as Christian Benteke’s match-winning strike against Bournemouth was not ruled out despite Philippe Coutinho appearing to be offside. And Ramsey wants referees to be given the support of video replays to make sure the game does not continue to be marred by incorrect decisions. “Of course,” he replied when asked if players want technology to be used. “On another day we should have been 1-0 up. To look at a video for 20 seconds would maybe have changed the outcome of the game. “The replays suggest I was onside so it should have stood. But the linesman thought it was offside. Those things happen. “I thought I held my run and I thought I was onside. I took a glance over just to make sure and the flag was up. “I think we can take a leaf out of rugby. They do it really well. You see on the screens, they go up there for 20 seconds and they get the decision right in the end. Football can learn something from that.” last_img read more

TT Government to invest millions in aluminum

first_imgThe Trinidad and Tobago government says it has entered into a multi-million dollar joint private-public sector initiative as it moves to revive an aluminum smelter project that had been shelved by the previous People’s Partnership administration.TT$35 million invested The government said it is injecting TT$35 million into the project in partnership with Alutech Limited. Energy Minister Franklin Khan indicated that it would be a 60/40 arrangement.Lucrative IndustryKhan said that previous People’s National Movement (PNM) administrations had intended to get involved in the industry, adding that this was the rationale behind the aluminum smelter plant which was cancelled by the previous government.“However, we still feel we can salvage a downstream aluminum industry based on imported elements,” he said, noting that the aluminum industry was lucrative.Prime Minister Dr. Keith Rowley told the Parliament’s Standing Finance Committee on Friday that the state has been dealing with various claims made against following the decision by the last government to end the smelter plant project.“There is some settlement with respect to the closure of the project where the minority partner would have had claims against the state.“Those matters are still in negotiations, however, both parties have agreed to go forward and some of that settlement considerations would be taken into account”.For more on the aluminum industry in the Caribbean, visit the link: Alpart to resume productionlast_img read more

Buckingham’s Roberts lifts title at sodden Senior Series Final

first_img Tags: Golf Week, Senior Series 15 Aug 2019 Buckingham’s Roberts lifts title at sodden Senior Series Final David Roberts from Buckingham Golf Club emerged victorious out of a four-way tie at the top of a sodden Senior Series Final at Woodhall Spa.Roberts netted 33 points during tough conditions in Lincolnshire and took the trophy home ahead of his competitors thanks to a better countback on the back 9.His 16-point haul put him just ahead of Tom Mulvaney (Kings Lynn GC), Tim Hedin (Aldeburgh Golf Club) and John Clyburn (Thirsk & Northumberland GC) who all picked up 15 points coming home.On a day that was difficult for scoring he made the most of the par 3s at the Bracken Course recording 10 points, including two birdies, while his rivals managed just 6, 4 and 4 on the same holes.The Senior Series offers men and women over 50, six 18-hole stableford tournaments played off full handicap. Roberts was happy to look back on his campaign as a great opportunity and end to the season:“I just love the events I played in. I qualified in Sutton Coldfield and I still had an entry to Lincoln so went and played in that – they’re just great events.“It’s a great opportunity to play good courses with good company and it culminates in coming here – I love it here at Woodhall and it’s just been a great day. Great end to the season for me and this is the pinnacle.”Senior Series Final – Leaderboard:David Roberts (Buckingham GC) 33*Tom Mulvaney (Kings Lynn GC) 33Tim Hedin (Aldeburgh GC) 33John Clyburn (Thirsk & Northumberland GC) 33View the full leaderboard here*won by countbackImage copyright of Leaderboard Photographylast_img read more

Mallard’s Team of the Week — Nelson Road Kings Executive

first_img“Record-breaking year on Nelson Streets.”It’s just one of the ways to sum up the 2014 Nelson Road Kings Queen City Cruise held during September in the Heritage City.With Mother Nature providing a picture-postcard-like day, and more than 300 cars from the southern BC Interior, Washington, Idaho and southern Alberta arriving to fill the Heritage  City downtown, the 2014 Road Kings Queen City Cruise was an amazing event. Mallard’s Source for sports would like spotlight the core group of organizers of the 2014 Queen City Cruise, the Road Kings executive, with Team of the Week honours.The contingent includes Jack Chambers, Coling “Mode” Radcliffe, Rob “Woody” Wudkevich and Stan Brost, President, Frank Anderson, Joe Mann, Vice President, Pat Keegan, Secretary and Treasurer, Mike Keegan, Past President, Britt Darough, Ron Cutler, Marcello Piro, John Madelung, Bill Smith and Dave Sabo.last_img read more

Mallard’s Team of the Week — Kootenay Rhythm Dragons

first_imgThe Alberta meet is one of many the Dragons will attend this season — others are in Vernon, Salmon Arm and Penticton. The paddling season stretches from April to September, with three teams.  There are two competitive teams which practice at 5:30-7 p.m. – one team practices Monday and Wednesday, the other team Tuesday. and Thursday. Mallard’s Source for sports would like to honour the Kootenay Rhythm Dragons as Team of the Week.The Lethbridge contingent includes, Marg Lozinski, Barb Couch, Louise Andrew, Dawn Jacobsen, Jill Jacobsen, Janet Stephensen, Carla Klein, Sophie Goodwin, Marlene Pozin Hoda Ghamrawy, Lorna Maxwell, Judy Bourne, Cath Little, Linda Hoffman, Diane Tulloch (Steers); coach Puleng Kathy Manson, Mary Walters, Willa Horsfall and Deb Smith. The Kootenay Rhythm Dragons were back on the water recently, blazing a trail during a meet held recently in Lethbridge.last_img read more


first_imgARCADIA, Calif. (June 5, 2016)–There is a Pick Six carryover of $82,920 into Thursday at Santa Anita, and track officials expect Thursday’s total Pick Six pool should exceed $500,000.First post time for an eight-race card on Thursday is at 1:30 p.m. The Pick Six will be comprised of races three through eight. Approximate post time for race three is 2:30 p.m. PDT.For scratches, changes and complete morning line information, fans are encouraged to visit gates will open on Thursday at 11:30 a.m.last_img

A’s top starter Frankie Montas suspended 80 games

first_imgOAKLAND >> On Thursday night, Frankie Montas stood surrounded by reporters at his locker and practiced a now familiar routine: the A’s ace attempted to dissect the makings of yet another dominant start — his eight-inning gem in a victory over the Tampa Bay Rays won on Matt Chapman’s walk-off three-run home run.But Friday afternoon, that same locker was empty — name plate extracted — and a more uncertain future for the once-bright star set in. Montas won’t be in that clubhouse again for nearly …last_img